Frequently asked questions
Yes you do require a Doctor’s Referral for blood tests in the UK, however, we provide a Doctor's referral when you have placed an order. This means you do not need to arrange this yourself.
This is free of charge, and a consultation is not required unless stated on certain tests.
The turnaround time is a guide only, and will sometimes depend upon assay run schedules.
Most results are provided within the time frame provided, but there may be technical difficulties, or the results may need to be re-run to check accuracy, or our Doctor may be held up passing comment.
We can easily give you a status report, so please do email us or phone us to chase results, not the Laboratory itself.
You will receive a PDF copy of your laboratory certificate which prints onto A4 paper. If you would like a paper copy, let us know and we will post one out to you.
You are charged nothing extra for the blood draw. The price you see is the price you pay.
Reported results will be sent to the GP for comment, this process can take up to two working days to complete in addition to the stated turnaround time for results.
If you select unreported results, then you choose not to have the interpretation of our GP and they will be sent directly to you. This is advisable if you already have a specialist to share the results with or are able to interpret them yourself.
In the event of any results being of a critical nature we will always be in contact to make you aware of this.
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